FunTicket
Find everything about our FunTicket subscription:
- general information
- how to subscribe
- payment information
- technical issues
Categories
- troubleshooting
- paying for FunTicket
- subscribing to FunTicket
- FunTicket in general
Questions
- The game won't start.
- The game crashes while I'm playing.
- The game tells me to download DirectX or Direct 3D.
- My virus scanner tells me there's a virus in the game.
- The game plays in windowed mode, but I would like to play in full screen.
- I am unable to select any options in the game.
- The game is running very slow.
- The game says I can only play a limited amount of minutes, but I've bought this game with a FunTicket. What should I do?
- Why can't I redeem my FunTicket(s)?
- What should I do if I need to reinstall Windows or buy a new computer?
- I forgot my FunTicket login details. How can I retrieve them?
- How do I access the games that are exclusive to FunTicket players?
- I've cancelled my FunTicket subscription, but I've changed my mind and want to keep it. What should I do?
- My 30% member discount isn't applied. What's going on?
- My FunTickets seem to be gone. What happened?
- I keep receiving an error message while ordering a FunTicket subscription or a game.
- Why do I need to enter my payment details when trying to order a free game with my credit?
- How do I know if a game works on Windows 10?
- My game is not working on Windows 10. How can I fix it?
- I'm experiencing issues with downloading or activating games. Zylom recommends lowering my security settings to solve the issue. How do I lower my security settings?
- I upgraded to Windows 10 and my games download and install but they will not open on my computer.
- I now have Windows 10, however my games won't open in full screen mode anymore.
- My game is not working properly on Windows 10, the game is constantly flickering. How do I solve this?
- I reset my password, but I still can't sign in.
- How do I uninstall games?
- How do I clear my browsers cache/cookies?
- I upgraded to Windows 10 and my games download and install but they will not open on my computer.
- I now have Windows 10, however my games won't open in full screen mode anymore.
- My game is not working properly on Windows 10, the game is constantly flickering. How do I solve this?
- I get a blank screen and/or my game suddenly stops working.
- Can I use a FunTicket right after ordering my subscription?
- Will my subscription be renewed automatically?
- Can I still play my FunTicket games after cancelling my subscription?
- Can I still use my remaining FunTickets if I cancel my subscription?
- How can I cancel FunTicket?
- Will I have to pay extra if I cancel FunTicket?
- How can I change my subscription details?
- Why is FunTicket no longer available? What has FunTicket been replaced with?
- Is FunTicket safe?
- Can I play any game I like with FunTicket?
- Which games can I buy with FunTickets?
- How can I redeem a FunTicket?
- Will FunTickets remain active when I don't want to use them yet?
- Can I save my FunTickets for later use?
- When will I get a new FunTicket to use?
- How do I know how many FunTickets I currently have?
- How can I reinstall and reactivate a game I've bought with a FunTicket?
- What do I do if something happens with my FunTickets?
- What's the difference between FunPass and FunTicket?
- What are the FunTicket benefits?
- What is FunTicket?
- Can I play all games without time limits during my FunTicket subscription?
- Which games work on Windows 10?
- What has changed or improved on the Zylom site lately?
- Which new games will be launched in the coming weeks?
Dear Zylom player,
If you couldn't find your question here, or the answer didn't resolve the problem, you can click here to send an email to our professional Customer Support Team. We'll try to answer within two working days.
