Can I get a refund?

Your satisfaction is our number one priority. If you are experiencing any problems that are preventing you from playing the game, we would really like to help. Please send us an email through the "contact us" button below if this is the case.

We will always try to solve your problem first. However, if we are unsuccessful or if you're not fully satisfied with the game, you are entitled to trade it for another title or to a full refund. Please note that the standard legal terms and conditions for your country apply to any refunds.

Did you find the answer to your question?

Dear Zylom player,

If you couldn't find your question here, or the answer didn't resolve the problem, you can click here to send an email to our professional Customer Support Team. We'll try to answer within two working days.