The game tells me the trial period is over, yet I have not played it at all, or only for a few minutes.

You can play a game free of charge for 30 minutes before purchasing it. If you are unable to play the free trial period, the game may have been previously installed on your computer or the user who installed the game may not have had the Administration Rights to install something on your computer. This problem can be resolved by uninstalling the game and then reinstalling it and logging in on the computer as a user with authorized Administration Rights. If you have a problem with your computer and still want to try the game you can play it on another computer.

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Dear Zylom player,

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