What should I do if I need to reinstall Windows or buy a new computer?

Follow these steps to play FunPass games after reinstalling Windows or on your new computer:

1. Download the game or games you want to play. Click here to go to an overview of all our games.
2. Install and start the game. Click on I ALREADY HAVE FUNPASS at the bottom of the first screen. If you don't see this screen, but a login screen, please continue to step 3.
3. Enter the login name/email address and password you used to order FunPass, and click on LOG IN.
4. You're now able to play the full version of the game with no restrictions.

Please note:
If you have a different operating system on your new computer (e.g. you buy an Apple/Mac computer instead of a Windows-based computer, or you install a newer Windows version than you used to have), it's possible that the game won't work.

We can't guarantee that games work on other operating systems than the ones we mention in the system requirements of a game. So make sure to always check the requirements on the info page of a game.

Did you find the answer to your question?

Dear Zylom player,

If you couldn't find your question here, or the answer didn't resolve the problem, you can click here to send an email to our professional Customer Support Team. We'll try to answer within two working days.