My 30% member discount isn't applied. What's going on?
Make sure that you're logged in with your FunPass login name/email address and password when buying a game. Click on "Log in" in the upper right corner and fill in your FunPass details.
Also verify if your subscription is still active. You can do so by going to "My Account" or your personal FunPass page.
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Dear Zylom player,
If you couldn't find your question here, or the answer didn't resolve the problem, you can click here to send an email to our professional Customer Support Team. We'll try to answer within two working days.
