support

Dear player,

My name is Sara from Zylom.
Just for you, I've put together a list of the most frequently asked questions. You can find them on this page.

 
Please note: if you download and install a game from our website, you'll notice it looks different than it used to. Click here to find out more.
 
 

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FunPass

Find everything about our FunPass subscription:
- general information
- how to subscribe
- payment information
- technical issues

 
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Buying and (Re)Activating Deluxe Games

Contains all information about buying and reactivating downloaded games:
- how to buy games
- payment information
- how to reactivate a game you have bought
- technical issues

 
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Playing Deluxe Games for Free

Read about playing our downloadable Deluxe games for free:
- general information about playing downloaded games during the trial period
- information on how to download, install and uninstall Deluxe games
- technical issues

 
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My Details

Read about the 'My details' section:
- how to change your password or email address
- how to register
- all about our newsletters

 
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Online Games

This section contains everything you need to know about our free web games:
- general information
- technical information in case the games don't work