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Dear Zylom player,

I'm Sara from Zylom and I'm here to help you if you have any questions. Please choose the appropriate section below, and take a look at the most frequently asked questions.

 
Please note: we're having some issues with our email servers. That's why it may take us longer to answer your question. We're working hard on solving the problem. Our apologies for any inconvenience.
 
 

Receive help from our support team
section

FunPass

Find everything about our FunPass subscription:
- general information
- how to subscribe
- payment information
- technical issues

to all questions
 
section

Buying and (Re)Activating Deluxe Games

Contains all information about buying and reactivating downloaded games:
- how to buy games
- payment information
- how to reactivate a game you have bought
- technical issues

to all questions
 
section

Playing Deluxe Games for Free

Read about playing our downloadable Deluxe games for free:
- general information about playing downloaded games during the trial period
- information on how to download, install and uninstall Deluxe games
- technical issues

to all questions
 
section

My Details

Read about the 'My details' section:
- how to change your password or email address
- how to register
- all about our newsletters

to all questions
 
section

Online Games

This section contains everything you need to know about our free web games:
- general information
- technical information in case the games don't work

to all questions